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Terms of Service

Last updated: 11/14/2025

Agreement to Terms

By accessing and using Pinkhaven Beauty Store, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Use of Our Service

Eligibility

You must be at least 18 years old to make purchases from our website. By using our service, you represent that you meet this age requirement.

Account Responsibilities

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

Orders and Payments

Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free.

Pricing

All prices are in Ugandan Shillings (UGX) and are subject to change without notice. We reserve the right to modify prices at any time.

Payment

Payment must be received before we dispatch your order. We accept Mobile Money, bank transfers, and cash on delivery (Kampala only).

Shipping and Delivery

We aim to deliver products within the timeframes specified. However, delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control.

Returns and Refunds

Please refer to our Returns & Exchanges page for detailed information about our return policy. Returns must be initiated within 7 days of receiving your order.

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Pink Haven Beauty Store and protected by copyright laws.

Limitation of Liability

Pink Haven Beauty Store shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service or products.

Governing Law

These Terms of Service are governed by the laws of Uganda. Any disputes shall be resolved in the courts of Uganda.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

Contact Information

For questions about these Terms of Service, contact us at:
Email: hello@pinkhavenbeautystore.com
Phone: +256 753 667 690