Returns Policy

Quality guaranteed on every purchase

No Returns Policy

All sales are final. Goods once sold are not returnable.

At Pink Haven Beauty Store, we operate a strict no returns policy. Once a product is sold, it cannot be returned or exchanged. We encourage all customers to carefully review product descriptions, images, and specifications before making a purchase.

Why We Have This Policy

• Ensures product hygiene and safety for all customers
• Maintains the integrity of beauty and skincare products
• Prevents contamination and health risks
• Guarantees you receive fresh, unopened products

Our Quality Guarantee

While we don't accept returns, we stand behind the quality of every product we sell:

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100% Authentic Products

All our products are sourced directly from authorized distributors and brands

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Quality Checked

Every product is inspected before shipping to ensure it meets our quality standards

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Defective Items

If you receive a defective or damaged product, contact us within 24 hours with photos for assistance

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Wrong Item Delivered

If we sent you the wrong product, we'll replace it at no extra cost. Contact us immediately

Important Information

• All sales are final - no returns, refunds, or exchanges
• Please verify your order details before completing purchase
• Contact us on WhatsApp (+256 753 667 690) if you have questions before buying
• Defective items must be reported within 24 hours of delivery with photo evidence
• We reserve the right to verify all defect claims

Have questions about a product before purchasing?